Same-Day DispatchOrders before 2 PM ship the same business day.
Discreet PackagingPlain boxes, no labels or branding, ever.
Nationwide CoverageEvery US state and zip code, fully tracked.
Free Re-DispatchLost or damaged? We reship at no extra cost.
Need a hand?

Our support team is online 24/7 for shipping questions.

Contact Support
Quick Facts

Shipping Overview

A fast reference for how long things take and what’s included with every order.

Order Processing

Most orders clear verification and secure packaging within 1–2 business days, including prescription checks where required.

1–2 Days

Standard Shipping

Reliable nationwide delivery in 3–5 business days. Free automatically on orders over $150.

3–5 Days

Express Shipping

Need it sooner? Priority handling and fast-lane routing gets your order there in 1–2 business days.

1–2 Days
Your Order Journey

From Order to Doorstep

We track every step so you always know exactly where your package is.

Step 01

Order Placed

You will receive an instant confirmation email containing your order number and a summary of your order.

Instant
Step 02

Order confirmation

Your order has been received and is now being processed. Check your email for details.

Within 2 Hours
Step 03

Secure Packaging

Your medication is sealed in tamper-proof, temperature-controlled packaging inside a plain, unmarked outer box. No identifying labels.

Fully Discreet
Step 04

Dispatched with Carrier

Your package is handed to our trusted carrier partner. You receive a tracking number via email and SMS so you can follow your shipment in real time.

Tracking Active
Step 05

Delivered to Your Door

Your order arrives safely in discreet and secure packaging. If you miss the delivery, a re-delivery or pickup is arranged at no extra cost.

Delivered
Delivery Options

Choose Your Speed

Every option ships with full tracking, insurance, and discreet packaging included. Compare what fits your timeline.

Standard Express Popular Overnight
Delivery Time3–5 business daysNext business day
Price$7.99$24.99
Free ShippingOrders over $150Not available
Best ForRoutine refillsUrgent needs
CarrierUSPS or UPSFedEx Overnight
Tracking & Insurance
Policy Details

What You Need to Know

Find details on shipping, coverage, and restrictions. Tap a topic to expand.

  • USPS Priority Mail — nationwide standard delivery
  • FedEx Priority & Overnight — express and next-day
  • UPS 2-Day Air — reliable express alternative
  • All carriers are vetted for pharmaceutical compliance
  • Real-time carrier tracking available on all orders

  • Plain, unmarked outer box — no pharmacy branding
  • Inner tamper-evident seal on all medications
  • Temperature-controlled packaging for sensitive items
  • Child-resistant containers per FDA standards
  • Packing slip is inside the box, never visible outside

Track Your Package

Order Tracking Made Simple

Once your order ships, real-time updates follow it every step of the way.

1
Order Journey

Four steps stand between checkout and your doorstep. Here’s what each one looks like.

2
Delivery Steps

Your package moves through four stages, and you’ll hear from us at every one.

3
What’s Next

Once you hit checkout, we’ll make sure everything stays on track.

4
Simple Tracking

No guessing, no chasing. Updates land in your inbox at each stage of the journey.

Common Questions

Shipping FAQs

Quick answers to what we hear most about delivery, tracking, and packaging.

Orders placed before 2 PM (Monday–Friday) are processed and dispatched the same business day. Weekend orders are dispatched on the next available business day, typically Monday morning.
Never. All orders ship in plain, unmarked boxes with no pharmacy name, logo, or product names visible on the outside. The return address will simply show our logistics centre address. Your privacy is our priority.
Every shipment is fully insured. If your package is lost in transit, we will immediately re-dispatch a replacement at no extra cost. For damaged items, contact our support team with a photo within 7 days and we will send a replacement right away.
Address changes can be made within 2 hours of placing your order, before the package is dispatched. After dispatch, address changes must be handled directly with the carrier. Contact our support team immediately and we will do our best to assist.
Yes, we ship to PO Boxes via USPS standard shipping. Please note that express and overnight options require a physical street address for delivery and cannot be shipped to PO Boxes.
Currently, we ship exclusively within the United States, including all 50 states and Washington DC. We are actively working on expanding our shipping coverage — sign up to our newsletter to be notified when international shipping becomes available.
Signature is required for orders containing controlled substances as per DEA regulations. For standard OTC medications and supplements, no signature is required and the package may be left at your door. You can specify a safe-place preference at checkout.
Need Help?

Get in Touch

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PhoneToll-free available